Tag: SSG Digital

Ameritas Selects iPipeline’s SSG Digital Platform to Enhance Life Insurance Processing for Financial Professionals

e-Application, Self-Service Capabilities, and Network to Optimize Financial Professional and Carrier Performance

Exton, PA (January 12th, 2021) – iPipeline® – a leading provider of low code cloud-based software solutions for the life insurance and financial services industry, today announced Ameritas has chosen the SSG Digital® Platform to streamline the application processing experience. Ameritas is a mutual-based provider of life insurance, financial services, and employee benefits. iGO® e-App and Maestro® Self-Service will be integrated with Swiss Re’s Magnum Pure® full-service underwriting automation to accelerate business processing, lower costs, and improve the customer experience for the Ameritas independent distribution channel. iPipeline has the life insurance industry’s largest independent distribution and carrier network within North America.

“In a recent Deloitte survey, 48% percent of 200 insurance executives agreed the pandemic showed how unprepared our industry was to weather this economic storm. Digital technologies are essential to succeeding in today’s contactless selling environment, and iPipeline’s low code SSG Digital platform has what it takes to power the industry forward in 2021,” said Larry Berran, CEO, iPipeline. “Using iGO e-App and Maestro Self-Service with Magnum Pure will help Ameritas to improve their financial professional and consumer experiences.”

“Ameritas evaluated several technology providers to find a platform that best fit our needs,” said Robert Sharp, Head of Independent Distribution at Ameritas. “iPipeline is a strong organization in the independent marketplace with integration experience and an innovative end-to-end platform. We look forward to working with iPipeline on automating our new business processes.”

To learn how you can implement iPipeline’s innovations to automate how your products are sold and processed, contact sales@ipipeline.com or call 1-800-758-0824, option 2.

About Ameritas
Ameritas is a marketing name for Ameritas Mutual Holding Company and its affiliated subsidiary companies, including Ameritas Life Insurance Corp. and Ameritas Life Insurance Corp. of New York. Founded in 1887, Ameritas offers a wide range of insurance and financial products and services to individuals, families, and businesses. These products and services include life insurance; annuities; individual disability income insurance; group dental, vision, and hearing care insurance; retirement plans; investments; asset management; and public finance. Securities offered through affiliate Ameritas Investment Company LLC. (AIC), member FINRA/SIPC and investment advisory services offered through the business name of Ameritas Advisory Services. AIC is not affiliated with any third-party entity mentioned herein. For more information, visit ameritas.com.

About iPipeline
iPipeline is a leading provider of low code, cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations, and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 450 carriers and fund companies, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Boston, Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Davidson, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

###

For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484-870-6234

iPipeline Platform to Take on New Dimension with Sean Fallon as VP, SSG Digital Platform & Policy Administration

Low Code, User Configurable Next-Gen Digital Platform to Offer a Connected Highway for iPipeline Products and Customer’s Existing Systems

EXTON, PA (August 19, 2020) – iPipeline®, a leading provider of cloud-based software solutions for the life insurance and financial services industry, today announced the appointment of Sean Fallon to the position of Vice President, SSG Digital® Platform and Policy Administration. Fallon comes to iPipeline from CNO Financial Group, where he served as Vice President, Front Office Application Development, and Chief Technology Officer. In this new role at iPipeline, he will advance the SSG Digital Platform with an event driven architecture that will enable user configurable messaging, shared product configuration, and the integration of iPipeline and customer systems. The SSG Digital platform will power our new Policy Administration offering PAS+®, taking digital access to the next level.

“Next-gen platforms will play a key role in connecting insurers to the products and services their consumers need. These platforms need to be more user configurable, low code, and open to a variety of data sets and home-grown platforms. We are recruiting top industry talent to take our SSG Digital Platform, PAS+, and other core products to the next stage,” said Larry Berran, CEO, iPipeline. “Sean brings a track record of success with cross-functional teams and an extensive knowledge of enterprise architecture in the life insurance industry. In this new role, he will add a new dimension to the platform through innovation and by executing strategy for our PAS+ initiatives in the North American marketplace.”

“The life insurance industry’s digital workforce requires a level of self-maintenance to accelerate the new pace of business. This means we need to deliver a more low code, customer-configurable platform with an open architecture to accommodate different data sets from home-grown systems and non-iPipeline products used across the enterprise,” said Sean Fallon, VP, SSG Digital Platform and Policy Administration. “The next leap in PAS+ technology will likely leverage artificial intelligence and self-learning predictive systems, so we are already at work exploring this avenue. Business continuity is top of mind in the COVID-19 reality, and we are determined to enable our clients to optimize their digital investments with iPipeline by taking them into the future.”

Prior to Fallon’s role at CNO Financial Group, he held key executive positions at Lincoln Financial, CUNA Mutual and Millennium Partners. He earned a Bachelor of Business Administration degree in Management of Information Systems, Finance and Personnel Management, as well as a Master of Science degree in Finance, from the University of Wisconsin.

For assistance in reimagining how your organization does business in the COVID-19 environment and to achieve a competitive digital advantage, contact sales@ipipeline.com or call 1-800-758-0824, option 2.

About iPipeline
iPipeline is a leading provider of low code, cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

###

For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484 870 6234

iPipeline Expands Product Management Group With Appointment of Industry Veteran Roy Goodart

Focus Will Be on Advancement of iPipeline’s SSG Digital Platform for Brokers and Advisors, Direct Writers, and the Direct-to-Consumer Digital Experience

EXTON, PA (August 4, 2020) – iPipeline®, a leading provider of cloud-based software solutions for the life insurance and financial services industry, today announced the appointment of Roy Goodart as VP of Product Management. A 20-year veteran with a record of success in managing SaaS and business process automation platforms for the life insurance and financial services industry, Goodart comes to iPipeline from Paperless Solutions Group, where he served as Chief of Product and Customer Success. In his new role at iPipeline, he will be responsible for implementing his vision for the enhancement of the SSG Digital® Platform and Direct-to-Consumer (DTC) solutions, as well as executing the company’s overall product strategy to fulfill customers’ digital initiatives.

“We have been re-thinking our approach to our solutions given the impact of the COVID pandemic. As part of our initiative to accelerate the pace of digital transformation we have decided to add multiple additional senior leaders and top talent to our Product organization. We are happy to welcome Roy Goodart back to iPipeline to drive a seamless digital experience for consumers, agents, and advisors,” said Larry Berran, CEO, iPipeline. “We are looking to double down on our investment in this space and Roy has a track record of producing innovative, easy-to-use products that meet the immediate needs of our industry. Given the likelihood that more business will be transacted remotely, one of his strategic initiatives will be the continued development of comprehensive, next-gen direct-to-consumer (DTC) solutions, including DTC offerings enabled by advisors and brokers. Roy is no stranger to anyone in our industry, and we are pleased to have him onboard at iPipeline to drive our innovation.”

“iPipeline is in a unique position to deliver incredible value to an industry greatly in need of fulfilling their digital transformation imperative. The new challenges emerging from COVID-19 are going to be with us for the foreseeable future. There is no better way to overcome remote engagement obstacles than by using an integrated platform designed for agents, advisors, and consumers,” said Roy Goodart, VP of Product Management, iPipeline. “My immediate focus will be on advancing the SSG Digital platform, integrating new products, and delivering on the next installment of a DTC solution to power sales and meet consumer expectations.”

Prior to Goodart’s role at Paperless Solutions Group, he held key executive positions at Prospect9, Aplifi, AgencyWorks, and InsureSocket. He earned a Bachelor of Science Degree in Marketing at Westminster College, and a Master of Business Administration Degree from University of Phoenix.

For assistance in reimagining how your organization does business in the COVID-19 environment and to achieve a competitive digital advantage, contact sales@ipipeline.com or call 1-800-758-0824, option 2.

About iPipeline
iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital end-to-end platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

###

For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484 870 6234

A Comprehensive Business Platform Strategy for Fraternal Organizations

Presenters: Harald Borrmann, CEO & Chair of the Board, Catholic United Financial and Bill O’Toole, President & CEO, Catholic Financial Life

Visionaries run their companies with imagination, always looking at the big picture with an open mind. Their positive energy is infectious, motivating their organizations to take that leap…

Conventus Now, a new venture combining Catholic Financial and Catholic United, shares their strategy for streamlining new business operations and modernizing policy administration. Hear from the CEOs of both organizations as they discuss their mission, and the search for a comprehensive platform that began with 33 vendors and ended with 1 strategic partner, iPipeline.

iPipeline Reports Increasing Use of e-App and e-Delivery by US Life Insurers

Digital Transformation Enables Life Insurers and Agents to Overcome Work-at-Home Challenges from the COVID-19 Outbreak

EXTON, (May 12, 2020) – iPipeline® – a leading provider of cloud-based software solutions for the life insurance and financial services industry – today announced the use of its SSG Digital® platform with electronic application and e-Delivery is trending upwards. iPipeline cites increases for the year-over-year period ranging from April 2019 to April 2020 of 20% for e-Application submissions and 52% for e-Policy deliveries. The volume for e-Policies delivered in the month of April 2020 compared to April 2019 has increased by 217%. Much of this trend is being attributed to the effectiveness of agents using its transformative technologies to support selling and buying activities in the current work-at-home COVID-19 environment.

“COVID-19 will have an on-going impact on how the life insurance and financial services industry conducts new business and customer support functions going forward. Digital technologies are clearly worth their weight in gold, and those who have moved forward with the implementations to support critical business functions are in a great place,” said Larry Berran, CEO, iPipeline. “For customers and non-customers who need digital products to overcome the challenges imposed by the current work-at-home environment and strengthen business continuity, we have extended a 90-day free offer to see them through this period. We have had several insurers take us up on it, particularly to leverage e-Delivery and e-Signature to keep things moving. We are pleased to be of assistance to the industry during this time of crisis.”

“While I see the challenges imposed on the industry at this time, I also see this as an opportunity to find new ways to conduct business remotely. Whether it is underwriting without conducting physical inspections or using remote application processing, e-Delivery and e-Signature to ensure the safety of agents, advisors, and customers, there is a way forward,” said Tom Scales, Head of Life & Health Insurance, Americas, Celent. “Carriers and distributors implementing digital technologies, like those offered by iPipeline and other tech providers, stand a good chance of effectively riding out this disruptive storm.”

iPipeline’s SSG Digital is the most extensive straight-through processing platform for the largest ecosystem in North America. The digital platform addresses the life insurance and financial services industry’s most critical business needs by enabling customers to:

• Digitize Business
• Distribute Products Anytime, Anywhere
• Quote & Illustrate Life Insurance
• Streamline New Business & Underwriting
• Deliver Policies & Documents
• Enrich the Agent, Advisor & Consumer Experience
• Modernize Policy Administration
• Create a Customer Portal
• Leverage Data Analytics & AI
• Launch & Manage New Products
• e-Sign Documents Securely

For more information on how you can optimize use of iPipeline’s SSG Digital platform to effectively execute critical business activities in the current COVID-19 environment and its aftermath, contact your assigned sales representative, sales@ipipeline.com, or call 1-800-758-0824, option 2.

About iPipeline
iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

###

For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484 870 6234

Case Study: Conventus Now

Case Study

Download PDF

“We are focused on modernizing new business and in-force operations for our fraternal
insurers with next-generation technologies that lower the cost of customer acquisition
and better service the needs of our members. iPipeline’s industry leadership and record
of success emerged as the key factors influencing our decision to move forward with the
platform.”
– Jeff Piotrowski, SVP, Information Technology and Insurance Services

Conventus Now is a joint venture between Catholic Financial Life and Catholic United Financial. With
assets of $1.65 billion and nearly 140,000 members across the United States, Catholic Financial Life
has grown to be the second largest Catholic, not-for-profit financial services organization in the United States. Catholic United Financial is a not-for-profit, fraternal benefit company serving more than 75,000 members in Minnesota, North Dakota, South Dakota, Wisconsin and Iowa.

The goal for Conventus Now was to modernize and automate their business processes by developing a
technology and operations platform that would benefit both societies. This platform would provide an end-to-end digital solution to increase membership engagement by promoting online self-service, while equipping agents with the tools they needed to support members throughout their life events. Realizing a dramatic reduction in operational costs without having an impact on the personal touch that is so endearing to a membership base was also front of mind.

Pain Points

Both societies faced legacy challenges, including:

  • Declining Membership Base

  • Narrow footprint- existing members not
    utilizing wide scope of products/services
  • No self-service or digital experience for
    members
  • High operational costs
  • 3+ decade old PAS systems

Solution

Through a meticulous partner evaluation process,
Conventus Now selected iPipeline’s SSG Digital®
platform with the next-gen PAS+® policy administration system to serve as their vehicle in this groundbreaking initiative. Based on the focus areas of Culture, Product, and Cost, iPipeline demonstrated the mantra that “the people are the fit” through a commitment to partnership, a desire for mutual success, and a vision for a comprehensive, end-to-end solution with best
of breed e-App.

The selection allows for the goal of providing
accelerated growth, improving member services, and
lowering the cost of new customer acquisition through the development of standardized processes and shared guiding principles. The result of this technology partnership will also provide the possibility for other fraternal benefit societies to utilize the developed solutions in the future.

Anticipated Impact

The initial phase of the project is ongoing, however expected outcomes highlights include:

↑ 200% member digital interaction ↓ 30-50% product setup time
↑ 20-30% operational efficiency ↓ 20-30% turnaround time across the board
↑ digital capabilities ↓ 30% implementation/conversion costs*
↑ omni-channel membership view ↓ claim processing time
↑ foundation for future growth ↓ application to issue time

* versus completing the project individually

A Discussion with Andy Mudra, Vice President, Amica (2020 Innovation Award Winner), on Aligning Strategy with Customer Journey

Presenter: Andy Mudra, Vice President, Amica

Amica’s decision to move to 4 key strategic partners and completely overhaul their technology stack to focus on their customers’ journey is not one that was made overnight. Andy shares Amica’s experience on transforming their technology stack over the course of 18 months, and what factors led to the strategic direction they chose.

Cincinnati Life Deploys iGO Drop Ticket to Simplify and Accelerate Agent Sales

iGO Drop Ticket Runs on SSG Digital Platform Which Integrates with 1,400 Distribution Sites to Increase Product Exposure

EXTON, PA (March 3, 2020) – iPipeline® – a leading provider of cloud-based software solutions for the life insurance and financial services industry – today announced The Cincinnati Life Insurance Company has successfully deployed iGO® Drop Ticket to expand their capabilities within the independent distribution channel. Agents are accessing iGO Drop Ticket for Cincinnati’s term products via iPipeline’s Term Quote engine and a variety of distribution sites. iGO Drop Ticket is an intelligent, rules-based short form, used by producers and call center support staff for application processing.

“Anything that can be done to simplify the selling and buying process for agents and their customers will result in market momentum. iGO Drop Ticket runs on iPipeline’s SSG Digital® platform, which integrates directly with distribution websites. For carriers selling through independent distribution, there is no better way to speed processing and receive optimal exposure for products at the same time,” said Larry Berran, CEO, iPipeline. “The platform provides more than 500,000 producers within the largest insurance carriers, distributors, banks, and broker-dealers with the ability to automate the processing of insurance. We are pleased to provide Cincinnati Life with this digital agent tool and level of product exposure. Most importantly, we’re getting families insured faster.”

“The complexities surrounding selling life insurance are vast. Between state regulations, the multitude of products, and thousands of forms, selling this important part of a client’s financial future isn’t always easy,” said David Burbrink, Vice President, Cincinnati Life. “iGO Drop Ticket has already enabled us to simplify what agents need to do to get the business to us. Using the rules-based form, agents selling our products are guided through a short series of screens that collect all the vital information in minutes. This is providing us with a speed-to-market advantage and improving customer satisfaction.”

Reimagine how you do business. iGO Drop Ticket helps insurers speed processing and build market share. For more information on how iGO Drop Ticket can improve speed-to-market and collaboration across the enterprise, contact your assigned sales representative, sales@ipipeline.com, or call 1-800-758-0824, option 2.

About Cincinnati Life
The Cincinnati Life Insurance Company, a subsidiary of The Cincinnati Insurance Company, stands among the top U.S. life insurers with a high financial strength rating from A.M. Best Co., an independent provider of insurance ratings since 1899. Please view cinfin.com for current information about Cincinnati Life and its financial strength ratings.

About iPipeline
iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.ca.

###

For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484 870 6234