Tag: e-Delivery

Pekin Life Advances Digital Strategy by Accelerating Policy and Requirements Delivery With iPipeline

e-Delivery Modernization Circumvents Delays Caused by the Impact of COVID-19 on Traditional Delivery Methods

Exton, PA (July 20th, 2021) – iPipeline® – a leading provider of no code / low code content-based digital solutions for the life insurance and financial services industry, today announced Pekin Life has deployed DocFast® e-Delivery to accelerate policy and requirements deliveries for its 8,500 independent agents. The launch circumvents delays caused by the impact of COVID-19 on traditional USPS delivery methods.

“Traditional delivery methods have always added time to the delivery of policies and collection of signed requirements documents. With COVID-19 further complicating USPS staffing and deliveries, e-Delivery has moved to the forefront as an invaluable asset in accelerating the pace of new business,” said Larry Berran, CEO, iPipeline. “Reducing delivery times, requirements collections, and cycle times from several weeks to what can be as little as minutes supports new business growth objectives and promotes agent productivity. More importantly, it underscores a carrier’s commitment to getting individuals and families the protections they need now. We are committed to executing rapid DocFast e-Delivery implementations to support the growing need within the industry.”

“Pekin has an intense focus on delivering personalized and prompt service to our agents and customers. The recent USPS mail times have been steadily increasing in the last couple of years and slowing things down for us. We needed a solution to bypass this situation and avoid unnecessary delays impacting policy deliveries and the return of signed delivery requirements,” said Jocelyn Duncan, Vice President Life Administration, Pekin Life. “DocFast e-Delivery will enable us to reduce the number of abandoned applications, get more business paid, and cut down on the backlog of pending business that requires constant tracking. We are committed to continuing to enhance the buying and selling experience for both our agents and the customers they serve.”

To learn how you can implement iPipeline’s DocFast e-Delivery product to circumvent delays caused by the impact of COVID-19, click here, contact sales@ipipeline.com or call 1-800-758-0824, option 2.

Jocelyn Duncan,
VP Life Administration, Pekin Life

About Pekin Life
Pekin Insurance is a group name adopted to designate the combined operation of The Farmers Automobile Insurance Association, Pekin Insurance Company, PAC, Inc., Pekin Select Insurance Company, and Pekin Life Insurance Company.

Pekin Insurance has been in business since 1921 and is one of the leading insurers in the state of Illinois, providing multiple lines of insurance. Pekin Insurance offers insurance coverage in 21 states through its growing agency force, which now totals 1,500 independent agencies and 8,500 insurance producers. The company is headquartered in Pekin, Illinois, with service offices at Phoenix, Arizona; O’Fallon, Rockford, and Warrenville, Illinois; Indianapolis, Indiana; Des Moines, Iowa; Columbus, Ohio; and Appleton, Wisconsin. Visit us at www.pekininsurance.com.

About iPipeline
iPipeline is a leading provider of no code / low code, content-based digital solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations, and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 450 carriers and fund companies, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Boston, Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Davidson, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

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For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484-870-6234

The Value of e-Delivery & e-Signature Technology in a COVID and Post-COVID World

The dependency on paper and wet signatures has crippled business speed – and in some situations screeched it to a grinding halt. iPipeline’s 25 years of experience and proven technology in insurance and financial services has positioned them as an industry leader for a variety of straight through processing new business solutions, among them, e-Delivery and e-Signature. Raymond James and Lincoln Financial are two member organizations utilizing iPipeline software to drive their businesses forward – and they’re imploring others to do the same.

IRI hosted “The Value of e-Delivery & e-Signature Technology in a COVID and Post-COVID World” on June 18, 2020. During this session, Jessica Brown, Assistant Vice President, Marketing, iPipeline, Brent Osborne, Vice President, Annuity CX, Lincoln Financial Group, Beth Maziad, Senior Vice President, Insurance Solutions Operations, Raymond James and Bill Hunter, Senior Vice President, Sales, iPipeline, tag teamed a discussion on the immediate impact of digitizing delivery and e-Signature, and the long-term strategies that they’re defining together to standardize our industry.

iPipeline Reports Increasing Use of e-App and e-Delivery by US Life Insurers

Digital Transformation Enables Life Insurers and Agents to Overcome Work-at-Home Challenges from the COVID-19 Outbreak

EXTON, (May 12, 2020) – iPipeline® – a leading provider of cloud-based software solutions for the life insurance and financial services industry – today announced the use of its SSG Digital® platform with electronic application and e-Delivery is trending upwards. iPipeline cites increases for the year-over-year period ranging from April 2019 to April 2020 of 20% for e-Application submissions and 52% for e-Policy deliveries. The volume for e-Policies delivered in the month of April 2020 compared to April 2019 has increased by 217%. Much of this trend is being attributed to the effectiveness of agents using its transformative technologies to support selling and buying activities in the current work-at-home COVID-19 environment.

“COVID-19 will have an on-going impact on how the life insurance and financial services industry conducts new business and customer support functions going forward. Digital technologies are clearly worth their weight in gold, and those who have moved forward with the implementations to support critical business functions are in a great place,” said Larry Berran, CEO, iPipeline. “For customers and non-customers who need digital products to overcome the challenges imposed by the current work-at-home environment and strengthen business continuity, we have extended a 90-day free offer to see them through this period. We have had several insurers take us up on it, particularly to leverage e-Delivery and e-Signature to keep things moving. We are pleased to be of assistance to the industry during this time of crisis.”

“While I see the challenges imposed on the industry at this time, I also see this as an opportunity to find new ways to conduct business remotely. Whether it is underwriting without conducting physical inspections or using remote application processing, e-Delivery and e-Signature to ensure the safety of agents, advisors, and customers, there is a way forward,” said Tom Scales, Head of Life & Health Insurance, Americas, Celent. “Carriers and distributors implementing digital technologies, like those offered by iPipeline and other tech providers, stand a good chance of effectively riding out this disruptive storm.”

iPipeline’s SSG Digital is the most extensive straight-through processing platform for the largest ecosystem in North America. The digital platform addresses the life insurance and financial services industry’s most critical business needs by enabling customers to:

• Digitize Business
• Distribute Products Anytime, Anywhere
• Quote & Illustrate Life Insurance
• Streamline New Business & Underwriting
• Deliver Policies & Documents
• Enrich the Agent, Advisor & Consumer Experience
• Modernize Policy Administration
• Create a Customer Portal
• Leverage Data Analytics & AI
• Launch & Manage New Products
• e-Sign Documents Securely

For more information on how you can optimize use of iPipeline’s SSG Digital platform to effectively execute critical business activities in the current COVID-19 environment and its aftermath, contact your assigned sales representative, sales@ipipeline.com, or call 1-800-758-0824, option 2.

About iPipeline
iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.

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For iPipeline:
Lisa Shea
Marketing
lshea@ipipeline.com
484 870 6234