Amica Partners with iPipeline on Digital Transformation

  • iPipeline

EXTON, PA (December 4th, 2018) – iPipeline® – a leading provider of cloud-based software solutions for the life insurance and financial services industry – today reported Amica Life Insurance Company, a national provider of life and annuity insurance products, is partnering with iPipeline on its groundbreaking digital transformation project. The collaborative effort will result in one of the industry’s most integrated, end-to-end direct-to-consumer (DTC) experiences, making it easier and faster for consumers to purchase life insurance in a fully digital environment. The project features seamless integration of iPipeline’s Illustrations, iGO® e-Application, and Resonant® automated underwriting products with Amica’s policy administration system.

“DTC is rapidly emerging as a critical component in any life insurance carrier’s selling mix.The Amica project represents a flagship opportunity for iPipeline to showcase how our integrated solutions can digitize and modernize the entire DTC buying process and deliver speed-to-market advantages,” said Tim Wallace, CEO, iPipeline. “This implementation will streamline the consumer experience by reducing the number of steps required of them, while making Amica’s business processes and employees more efficient.”

“Our decision to partner with iPipeline aligns with our goal of enhancing the customer experience and improving internal processes through next-generation technologies that deliver operational improvements,” said Andy Mudra, Vice President, Amica. “Our customers have always been our top priority, and that relationship begins with the application process. We are committed to providing a seamless experience for all of our customers and applicants, regardless of how they choose to engage with us – be it online or directly with one of our sales representatives. Our life insurance application process must continue to evolve with the ever-changing needs of today’s consumers, and we are excited about launching this modern buying experience.”

iPipeline’s integrated solutions enable some of the nation’s most successful organizations to achieve new efficiencies and optimize selling opportunities by improving the agent, advisor, and customer experience. To reimagine how you do business and learn more about our industry-leading solutions, contact today.

About Amica Life

Amica Life Insurance Company, a wholly owned subsidiary of Amica Mutual Insurance Company, was founded in 1969.Amica Life, based in Lincoln, Rhode Island, offers life insurance and retirement products directly to customers. Through its products and services, Amica Life aims to be the most trusted and innovative service provider by securing and simplifying the most important aspects of its customers’ lives.The company has also earned a rating of A+ (Superior) from A.M. Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability. For more information, visit

About iPipeline

iPipeline is a leading provider of cloud-based software solutions for the life insurance and financial services industry. Through our SaaS-based new business acquisition platform, we accelerate and simplify sales, compliance, operations and support. We provide process automation and seamless integration between every participant in the financial services industry including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers. Our innovative solutions enable automated processing for pre-sales, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, consumer delivery and self-service, and agency and firm management.

iPipeline provides the process automation and seamless integration needed on a global basis to make a sale by aggregating more than 130 carriers, 1,300 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Bromley (UK), Cheltenham (UK), Dallas, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit

For iPipeline:

Lisa Shea
484 870 6234

For Amica:

Media inquiries can be directed